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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanisha Jones

June 19, 2026

5  out of  5
rating by Tanisha Jones
"Diane has taken care of my insurance for atleast 15yrs! Wouldn't go with anyone else!"
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Timothy Storms

June 19, 2026

5  out of  5
rating by Timothy Storms
"Tim Hamilton in Barboursville ky helped me save over 100 bucks a month. Thanks tim"
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Matthew Messer

June 19, 2026

5  out of  5
rating by Matthew Messer
"Lisa was great to us always helpful with our insurance needs"
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Isabelle Holbrook

June 19, 2026

5  out of  5
rating by Isabelle Holbrook
"I love State Farm! They had the least expensive quote for me and my husband and we are both in our early 20s! Lisa is our agent and she is just fabulous, any questions I have she can answer!"
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Stephanie Burnett

June 18, 2026

5  out of  5
rating by Stephanie Burnett
"The best insurance I've ever had and a good friendly company very low prices"
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Danielle Petrie

June 18, 2026

5  out of  5
rating by Danielle Petrie
"Amazing customer service, and the nicest people!!!"
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Alexis Saylor

June 17, 2026

5  out of  5
rating by Alexis Saylor
"State Farm is awesome!"
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Carla Bennett

June 17, 2026

5  out of  5
rating by Carla Bennett
"I have had insurance with State Farm since 2011, Jeffrey Branum and his team have taken very good care of my insurance needs and I appreciate them very much!"
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Olivia Holstein

June 3, 2026

5  out of  5
rating by Olivia Holstein
"The office manager was absolutely amazing. She explained so many things to me that I did not understand about liability insurance. She always helps me to make the best decisions."
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josie gwen

May 22, 2026

5  out of  5
rating by josie gwen
"THE BEST! Sat on the phone with me for hours and answered all my questions! helped me get it as cheap as possible! explained everything perfectly! she’s the best there is!"
We responded:
"Thank you so much for the 5-stars, josie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Michael Joe Lawson

May 21, 2026

5  out of  5
rating by Michael Joe Lawson
"Tim Was Incredible! Very helpful and got me an absolutely amazing deal on my car insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeffrey Branum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Regina Whalen

May 14, 2026

5  out of  5
rating by Regina Whalen
"Diane was friendly and personable, and she proved she knows her job well. I purchased auto insurance on 2 vehicles and renters insurance, and she saved me money in comparison to my previous insurance company and agent. Thank you, Diane, for a great experience!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeffrey Branum’s Team. "
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mollie collins

May 8, 2026

5  out of  5
rating by mollie collins
"Easy and great Experience!"
We responded:
"Thank you for the 5-star review, mollie! Here on State Farm Agent Jeffrey Branum’s Team, we are proud to serve our community and appreciate your recognition. "
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Brandon Wood

May 6, 2026

5  out of  5
rating by Brandon Wood
"I am a long time customer at Jeffery B State Farm. Diane is an absolute gem and will always work hard to take care of your insurance needs. She goes above and beyond and am so thankful she is my agent . 5 stars ⭐️ x5"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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David Baker

May 5, 2026

5  out of  5
rating by David Baker
"Heather is star player in her industry. I was told she would get in contact today and despite her being busy she stayed late to talk with me about changes in my policies and worked towards a solution so I would not lose my discount. Very insightful and fun to speak with"
We responded:
"We are grateful for your 5-star review, David! Thanks for taking a moment to share your positive rating of State Farm Agent Jeffrey Branum’s Team here in Barbourville . "
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Zak Bryant

May 4, 2026

5  out of  5
rating by Zak Bryant
"Statefarm is amazing. Heather M. was amazing with ensuring that my coverage had everything & even worked valiantly to make it as affordable as possible. She explained the processes very well. Top 3 best customer service calls I’ve ever made! Give that gal a raise or some extra PTO. Tim as well!"
We responded:
"Zak, thank you for your wonderful review of State Farm Agent Jeffrey Branum’s Team!"
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Bobby Saylor

May 1, 2026

5  out of  5
rating by Bobby Saylor
"Diane did an awesome job! Very very nice and helpful. Wish I had switched sooner"
We responded:
"Thank you for taking the time to leave such a great review, Bobby. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Derek Mills

April 30, 2026

5  out of  5
rating by Derek Mills
"Thanks to Dianna Jones for helping me save money on my car insurance. Whole office staff was friendly and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kathryn Harrison

April 30, 2026

5  out of  5
rating by Kathryn Harrison
"Heather was amazing! She discussed whole life insurance policies for me and my granddaughter! She is very kind, compassionate and knowledgeable! If you are looking for honesty go see Heather! Huge thanks to her!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeffrey Branum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Hannah Warfield

April 13, 2026

5  out of  5
rating by Hannah Warfield
"Tim did an amazing job i highly recommend him!"
We responded:
"Wow, thank you for the 5-star review, Hannah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jessica Bright

February 27, 2026

5  out of  5
rating by Jessica Bright
"Absolutely wonderful experience with these guys! They make yoy feel like family and are always soo helpful with any questions or concerns💛"
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Barbourville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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bailey meade

February 26, 2026

5  out of  5
rating by bailey meade
"Gave me the best deal for truck and home insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Allie McLean

February 24, 2026

5  out of  5
rating by Allie McLean
"Tim is amazing, he's patient, works with you, has humor, and helps get you what you want and does everything he can to get your price low! I highly recommend him!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeffrey Branum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Teddy krystal Lawson

January 27, 2026

5  out of  5
rating by Teddy krystal Lawson
"Dianna Jones was so amazing and easy to talk to. She made the process easier and comfortable. Amazing place will recommend to all my family and friends. Thanks again Dianna, Krystal Lawson"
We responded:
"Thank you for the 5-star review, Teddy! Here on State Farm Agent Jeffrey Branum’s Team, we are proud to serve our community and appreciate your recognition. "
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Melinda Horn

January 21, 2026

5  out of  5
rating by Melinda Horn
"Tim was awesome he explained everything to me GREAT JOB"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeffrey Branum’s Team. "