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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Brittian

March 14, 2025

5  out of  5
rating by Robert Brittian
"I switched to State Farm a few months back after a friend recommended them and have been very pleased . My previous insurance I had for 3 years no accidents or tickets but my rate increased every 6 months , I got the policy with Jeffery Branum originally at $55 cheaper with a lower deductible and when my policy renewal happened it actually lowered so I'm paying $65 cheaper thany previous insurance company . So I recommend them ."
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Cindy Scott

March 3, 2025

5  out of  5
rating by Cindy Scott
"Awesome service. I was able to start a policy while i was at work because it only took about 10-15 minutes. I highly recommend using this office for all your coverage ☺️"
We responded:
"Cindy, we try our best to make it easy for our customers to take care of their insurance and financial needs. Thank you for a great review!"
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JaCole Carton

March 1, 2025

4  out of  5
rating by JaCole Carton
"State Farm always been good to my family. Heather was helpful and amazing to work with me transferring my insurance. The patience and determination of getting my quote lower. She did excellent, I would recommend you to contact her at StateFarm. If you are interested or need any further assistance with the insurance. She got you!"
We responded:
"JaCole, great to have you and your family. Heather works hard to bring value to our customers. Thanks for the review!"
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william bailey

February 26, 2025

5  out of  5
rating by william bailey
"I highly recommend State Farm Heather is amazing and provides good customer service, she is always there anytime you need her."
We responded:
"William, Heather loves taking care of customers here at State Farm. Thanks for the review!"
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Sarah Smith

February 20, 2025

5  out of  5
rating by Sarah Smith
"Tim, was very helpful and friendly. He is great to work with."
We responded:
"Sarah, Tim appreciates the feedback. He always gives his best! Thanks for the review. "
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Gabriel Bargo

February 1, 2025

5  out of  5
rating by Gabriel Bargo
"Tim was kind and very helpful. Really great costumer service :)"
We responded:
"Gabriel, Tim enjoyed working with you! Thanks for the great review. "
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Sara Rose

January 24, 2025

5  out of  5
rating by Sara Rose
"Great customer service tim was so helpful and nice"
We responded:
"Sara, thanks so much for the review. Tim loves helping customers. Our office appreciates your business. "
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Phyllis Lee

January 16, 2025

5  out of  5
rating by Phyllis Lee
"Diane Jones is always so helpful. She’s is the example of what great customer service should entail. She’s a true professional, respectful and knows how to guide people with their needs. Thank you for your assistance Diane. Carol Mills."
We responded:
"Seems like we hear that a lot about Diane! She loves helping people and it shows. Thanks for the review!"
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LeerayPerez

January 14, 2025

5  out of  5
rating by LeerayPerez
"I had State Farm insurance before . Came back after 10 years and went there no questions asked. Why ? Because they do a great job , treat you like VIP and price is great! Recommended to anyone who needs insurance!"
We responded:
"We are glad you are back. Our team loved taking care of our customers. Thank you for your review, we appreciate your business. "
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Anthony Jordan

January 9, 2025

5  out of  5
rating by Anthony Jordan
"Joy does amazing work"
We responded:
"Anthony, thank you for our for the great review. Joy believes being a good neighbor is taking care of the customer!"
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Tyler Gibson

December 30, 2024

5  out of  5
rating by Tyler Gibson
"I've Know Jeffery Brannum for a long time now and needless to say he done a great job when choosing his employees, Tim Hamilton has my up most respect, i own a plumbing business and speak with Tim at least 5 plus times a month For COI'S insurance policy updates etc., and he is always on time with every request i make within a very reasonable time frame, Tim thank you sir for all you do for me and helping me with my business it doesn't go unnoticed."
We responded:
"Tyler, thanks so much for the review. We really appreciate your business. Tim works hard for the customer!"
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Tina Collins

December 28, 2024

5  out of  5
rating by Tina Collins
"Friendly staff, they know me by name. They always take care of my needs and give me the best rates."
We responded:
"Tina, thanks so much for the review. You are a pleasure for us!"
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Courtney Stevens

December 27, 2024

5  out of  5
rating by Courtney Stevens
"Definitely recommend! Super helpful and friendly."
We responded:
"We appreciate the review and the business! Love having folks like you. "
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Brittany Craney-Garrison

December 23, 2024

5  out of  5
rating by Brittany Craney-Garrison
"Tim was very helpful in getting me the coverages I needed."
We responded:
"Tim is one of the best. Thank you for your feedback!"
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Junior Warren

December 20, 2024

5  out of  5
rating by Junior Warren
"Diane Jones was great , took care of everything and made it a smooth transaction . Thanks Diane"
We responded:
"JR, Thanks so much for the review. Diane loves putting years of experience to work for customers, making it easy for them to have a good experience!"
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Daniel Collins

December 19, 2024

5  out of  5
rating by Daniel Collins
"They guys are great at getting a good deal had a great experience"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks again. "
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Hannah Burkhart

December 12, 2024

5  out of  5
rating by Hannah Burkhart
"Great experience and wonderful rate. Definitely recommend!"
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Tina Gray

December 12, 2024

5  out of  5
rating by Tina Gray
"Heather and other employees are always very nice and courteous. She is ALWAYS willing to help with any situation I have. Thank you Heather!"
We responded:
"Thank you for your feedback and review. Heather and the others always try their best to take care of the customers. I appreciate you noticing. Thanks Again "
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Amy Merida

December 4, 2024

5  out of  5
rating by Amy Merida
"Excellent Service"
We responded:
"Amy thank you for the feedback. Our team loves taking care of our customers!"
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Jennifer Croley

October 9, 2024

5  out of  5
rating by Jennifer Croley
"I chose this agency because of their reasonable rates. Over the years, I have found their team to be very professional, kind, and helpful."
We responded:
"Jennifer thank you for the review. Our team is glad to serve you and will continue to work hard to earn your business. "
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Henry Mills

May 28, 2024

5  out of  5
rating by Henry Mills
"I have been with State Farm since i was 16 years old. Any time I have needed them, they have taken care of me. The staff is great, friendly, knowledgeable. I would highly recommend State Farm. Thanks State Farm."
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Derrick Sapp

May 17, 2024

5  out of  5
rating by Derrick Sapp
"Tim was awesome! Took care of everything over the phone and made the whole process really easy."
We responded:
"Glad to hear that Tim made it convenient. He is constantly doing all he can to please our customers "
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Elsie Smith

February 27, 2024

5  out of  5
rating by Elsie Smith
"Got my insurance today and they were so helpful. Talked to me about the coverage and made sure I was taken care of.... Highly recommend"
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Glenda Sizemore

February 14, 2024

5  out of  5
rating by Glenda Sizemore
"Friendly staff."
We responded:
"Our team truly enjoys helping folks! Thanks for the feedback!"
Profile photo of Dustin Brock

Dustin Brock

February 12, 2024

5  out of  5
rating by Dustin Brock
"Spoke with Mr. Branum today and he provided an excellent customer service and walked me through different types of coverage to help me understand the different option. Switching from GEICO will save me 1200 a year between two cars, and that with more coverage through State Farm."
We responded:
"Our office loves trying to help folks! Thanks for the review!"