State Farm® Insurance Agent Jeffrey Branum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katherine Belcourt
September 21, 2026
5
out of
5
rating by Katherine Belcourt
"Dianna Jones was amazing. I was trying to purchase an online quote and there was an error. I called the office and Dianna answered. She helped me save over $100 on my policy. She was very knowledgeable and experienced with everything. I definitely recommend getting a quote from her."
We responded:
"Thank you so much for your kind review, Katherine! If you need insurance assistance, we are just an email or call away! - Jeffrey Branum, your State Farm Agent "
Rosie Haley
September 16, 2026
5
out of
5
rating by Rosie Haley
"Working with Diane was an absolute pleasure. She went above and beyond to get me the best price and coverage for my automobiles, my house.
Not one time did she fail to answer my questions, return my calls and most of all she did rush or make me feel as if I were wasting her time. She is very pleasant to talk to. I have had insurance with State Farm, 35 years but throught first Earl Dean Swanner and then Justin Mays but after talking with Diane, I switched that day. I would highly recommend her to my family & friends, to anyone wanting to get treated well, listened to and get the best price. She's an asset to State Farm."
We responded:
"Hi Rosie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Barbourville. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jeffrey Branum "
Shannon Elliott
September 15, 2026
5
out of
5
rating by Shannon Elliott
"Lisa lang was great"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jennifer Jarvis
September 15, 2026
5
out of
5
rating by Jennifer Jarvis
"Excellent and friendly service, Tim saved me so much money and was willing to go the extra mile to be of assistance."
We responded:
"Jennifer, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Barbourville insurance team is always here and happy to help. "
Savannah Mills
September 15, 2026
5
out of
5
rating by Savannah Mills
"Worked with Tim ! He was a GREAT help and made everything super easy ! Greatly appreciated his help !"
We responded:
"Thank you so much for the 5 stars, Savannah! We truly appreciate your feedback and are always happy to help whenever you need us. "
Deven Thedude
August 28, 2026
5
out of
5
rating by Deven Thedude
"Tim here at State Farm was excellent in helping me choose a plan that fit my lifestyle considering I am an OTR Truck Driver and needed insurance for my weekend vehicle if you need insurance or in need of any other services Tim is your man!!!!! Thanks again sir for all you do truly appreciate it."
We responded:
"Deven, it’s great to hear that Tim was able to work with you and provide needed coverage. Thanks for the feedback!"
Laura Payne
August 28, 2026
5
out of
5
rating by Laura Payne
"Lisa and joy were easy and amazing to deal with!"
We responded:
"Thanks so much for the amazing review, Laura! We really appreciate your support here in Barbourville. Just reach out anytime if you need us - we’re here for you. "
Axton Reynolds
August 24, 2026
5
out of
5
rating by Axton Reynolds
"Mrs. Lisa Lang was extremely helpful, thorough, and involved in our conversations. She explained everything we needed to know and more, she was willing to listen to our personal stories and share some of her own, and she made sure we had the greatest deal possible. 10/10 service, I will be back just to see her"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Barbourville to know you had such a great experience with us. "
Noah Elza
August 20, 2026
5
out of
5
rating by Noah Elza
"Diane jones was very helpful and always give the best prices"
We responded:
"Thank you so much for the 5-star rating, Noah! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeffrey Branum "
TJ Hubbard
August 17, 2026
5
out of
5
rating by TJ Hubbard
"Heather Matlock was very courteous and professional. She made bundling insurances very easy"
We responded:
"TJ, thank you for the fantastic review! We’re always here to support you with your insurance needs in Barbourville. "
Linda Belile
August 12, 2026
5
out of
5
rating by Linda Belile
"Dianna Jones is the best. She always goes far and beyond to meet our needs."
We responded:
"Linda, thank you for the amazing review! Our Barbourville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeffrey Branum, your State Farm Agent "
Sherry Walker
August 10, 2026
5
out of
5
rating by Sherry Walker
"Diane Jones at State Farm, In Barbourville Kentucky was a life saver this morning when I had a fender bender. She immediately provided all the information needed and even submitted by accident report for me. She had been a lifesaver for me. I highly recommend State Farm In Barbourville, Kentucky. Be sure to ask for Diane Jones."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Conor Marion
August 10, 2026
5
out of
5
rating by Conor Marion
"Heather matlock is top notch! She goes above and beyond to help you understand what you’re truly paying for and what you may not need. I’m very thankful Heather helped me with my insurance !"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jeffrey Branum’s team. "
Erma Hampton
August 7, 2026
5
out of
5
rating by Erma Hampton
"Lisa Lang at State Farm insurance was awesome . She really helped with all our questions and answers . I would recommend her 1000% percent . Thank you so much Lisa . We really appreciate you so much 🥰"
We responded:
"Thanks so much for the fantastic rating, Erma! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jacob Butcher
August 6, 2026
5
out of
5
rating by Jacob Butcher
"Dianna Jones was such a great help, such a light to help guide us through the process and calmly explained it in a way that can help us understand and save."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Ruth Lewis
August 4, 2026
5
out of
5
rating by Ruth Lewis
"Jeffrey Branum’s office is by far the best insurance office I’ve ever done business with. I’ve spoken Carla several times, so far everytime I’ve spoke with her and anyone else they’ve been incredibly helpful in every way possible. Always super nice! I’ve been a State Farm customer for many years. But this agents office has gone above and beyond my expectations in regards to customer service."
We responded:
"Ruth, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Jeffrey Branum and Team "
Cage Mills
July 30, 2026
5
out of
5
rating by Cage Mills
"Dianna was very helpful and I would recommend her to anyone who needs insurance"
We responded:
"Thank you so much for the 5 stars, Cage! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Katherine Bingham
July 24, 2026
5
out of
5
rating by Katherine Bingham
"Barbourville KY State Farm Insurance agent Tim was very helpful and made sure I received the best policy coverage with discounts ! The purchasing process was fast and easy with great vehicle coverage! Staff are always friendly and nice and I recommend their company."
We responded:
"Thank you so much for the 5-star rating, Katherine! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeffrey Branum "
Tasia Brock
July 13, 2026
5
out of
5
rating by Tasia Brock
"Lisa did an amazing job!! Definitely go see her, she got the best prices she could and is very understanding."
We responded:
"Thank you for the amazing review, Tasia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sabrina Bargo
July 2, 2026
5
out of
5
rating by Sabrina Bargo
"Tim was absolutely wonderful to work with. He was very kind, and worked with me and my crazy work schedule."
We responded:
"Sabrina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeffrey Branum’s Team here in our Barbourville office. "
lexie valentine
June 26, 2026
5
out of
5
rating by lexie valentine
"Heather Matlock is absolutely wonderful! She’s the nicest woman and she does everything she can to provide you with the best coverage. :)"
We responded:
"We appreciate your review, lexie. We are so happy that you had such a wonderful experience with State Farm Agent Jeffrey Branum’s Team here in Barbourville ! "
Kathy Doolin
June 24, 2026
5
out of
5
rating by Kathy Doolin
"The best place to have your insurance. I have been with them for years."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
keeli barton
June 24, 2026
5
out of
5
rating by keeli barton
"Tim is amazing! He helped me get more bang for my buck and just very helpful! I would recommend him to anyone!"
We responded:
"Thank you for the fantastic review, keeli! We are always here to help with your insurance needs here in Barbourville . "
Tanisha Jones
June 19, 2026
5
out of
5
rating by Tanisha Jones
"Diane has taken care of my insurance for atleast 15yrs! Wouldn't go with anyone else!"
We responded:
"Thank you so much for the 5-star rating, Tanisha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Timothy Storms
June 19, 2026
5
out of
5
rating by Timothy Storms
"Tim Hamilton in Barboursville ky helped me save over 100 bucks a month. Thanks tim"
We responded:
"Thanks so much for the amazing review, Timothy! We really appreciate your support here in Barbourville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"