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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eli Rogers

December 23, 2025

5  out of  5
rating by Eli Rogers
"Tim was very helpful!!"
We responded:
"Tim takes pride in helping folks. Thanks for the 5 star review!"
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Kelli hinkle

December 23, 2025

5  out of  5
rating by Kelli hinkle
"Heather is always ready to help! She explains everything and makes sure all questions are answered before the end of the call. She will help you save money and make sure you know your coverage. When you call you will be talking to a friend that is always ready to help!"
We responded:
"Heather gives her best to helping customers. Thanks for your business and feedback!"
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Mackenzie House

December 19, 2025

5  out of  5
rating by Mackenzie House
"I just switched to State Farm car and renter’s insurance to save money on our policies. I spoke with Tim who went above and beyond to help us with our coverage! He was super friendly, helpful, and knowledgeable. Thank you so much!"
We responded:
"So glad you had a great experience. Tim loves helping customers! Thanks for the positive feedback. "
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Austin Dozier

December 8, 2025

5  out of  5
rating by Austin Dozier
"Completed a quote online over the weekend. Monday morning, Tim gave me a call to go over my quote. Tim was very polite and explained to me everything that I needed explained. Tim saved me more money that I was quoted. I would definitely recommend giving Tim a call to help you save on your insurance if you are shopping."
We responded:
"Tim is great at his job, and loves helping customers. Thanks for the feedback!"
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radio 12368

December 6, 2025

5  out of  5
rating by radio 12368
"Tim was able to help me a lot, was very professional and was able to save me a lot of money- Treston."
We responded:
"Tim is great. Glad he was able to help. Thanks for the positive feedback!"
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Mattie Lewis

December 4, 2025

5  out of  5
rating by Mattie Lewis
"She’s absolutely amazing!"
We responded:
"We think so too! Thanks for the great review. "
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Connie Cook

December 4, 2025

5  out of  5
rating by Connie Cook
"Heather takes such great care of our entire family! I know that we have the coverage we need at a great price!"
We responded:
"Heather loves helping customers with coverage that fits their needs. Thanks for the feedback and the business!"
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brayden spencer

November 7, 2025

5  out of  5
rating by brayden spencer
"Heather was amazing"
We responded:
"We agree! Thanks for the positive comment!"
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Rhonda Jackson

October 30, 2025

5  out of  5
rating by Rhonda Jackson
"Tim got me the best deal I've ever had on insurance in kentucky.i highly recommend you call them and get quote.plus he was fast and efficient."
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Jim Stapleton (EMMDad)

October 30, 2025

5  out of  5
rating by Jim Stapleton (EMMDad)
"Very friendly staff and helpful. I found lower rates online, but sacrificing a personal business relationship is not worth saving a couple dollars. It’s worth your time to visit the office. God bless."
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Deven Thedude

October 29, 2025

5  out of  5
rating by Deven Thedude
"Tim here at State Farm was excellent in helping me choose a plan that fit my lifestyle considering I am an OTR Truck Driver and needed insurance for my weekend vehicle if you need insurance or in need of any other services Tim is your man!!!!! Thanks again sir for all you do truly appreciate it."
We responded:
"Deven, it’s great to hear that Tim was able to work with you and provide needed coverage. Thanks for the feedback!"
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Chris Pinnock

October 22, 2025

5  out of  5
rating by Chris Pinnock
"Heather at State Farm was very helpful, I recommend for anyone looking for insurance to give them a call."
We responded:
"Chris, Heather so appreciates customers like you. She works hard for the customers. Thanks for the great review and your business!"
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Kathy Smith

October 20, 2025

5  out of  5
rating by Kathy Smith
"Lisa was friendly and knowledgeable about insurance. I am very happy with the service that I received and the price ."
We responded:
"Kathy, Lisa enjoys taking good care of the customer. She and I thank you for the positive feedback!"
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Pamela Proffitt

October 20, 2025

5  out of  5
rating by Pamela Proffitt
"Best insurance company I’ve ever dealt with and there very nice and very helpful if yiu have any problems thanks State Farm for giving me the best and cheapest insurance"
We responded:
"Pamela, your feedback is appreciated. Our team strives for customer satisfaction. Thank you!"
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Steve

October 15, 2025

5  out of  5
rating by Steve
"Heather is my go to person. She is very prompt, professional, knowledgeable and just a genuine lady. I would highly recommend Heather at State Farm insurance in Barbourville Ky"
We responded:
"Steve, Heather takes pride in providing top shelf service for our customers. Thank you for the review and your business!"
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Taylan Patterson

October 14, 2025

5  out of  5
rating by Taylan Patterson
"So Thankful for Tim! I was scared my insurance would be high but he helped me out and got me a great deal. He was extremely Nice and very understanding. Great Staff!"
We responded:
"Talan, Tim loves providing a good experience for our customers. Thank you for the review and the business!"
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Nathaniel Jackson

October 8, 2025

5  out of  5
rating by Nathaniel Jackson
"The associates were extremely nice and and helpful. They answered every question I had and helped me find the best plan for my auto insurance. I highly recommend going to Jeffery Barnum for all of your insurance needs."
We responded:
"Nathaniel, our team strives to assist our customers find the protection and value they deserve. Thanks for the great review!"
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Ella Hobbs

October 4, 2025

5  out of  5
rating by Ella Hobbs
"Diane Jones at State Farm thank you with whole heart, YOU. are the best , thank you so so much for helping Jack and I with getting insurance I was shocked with how much you saved us with our homeowners insurance and vehicle insurance. and letting me know it's going to be okay, YES I was in full blown panic mode LOL... if you are READING this Liberty Mutual did my husband and I SO SO BAD. If you have this people you better check your policy and do it quick they secretly raised our insurance after the tornado hit her home roof / siding offered us $393 to fix it back after the deductible I could go on and on but I won't I just want to thank State Farm Diane for helping me and my husband and time of need SO Diane thank you again for your kindness and patience with my husband and I with our insurance with State Farm.."
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Linda Morris

October 3, 2025

5  out of  5
rating by Linda Morris
"I’m Thankful for Tim for Helping me with Insurance"
We responded:
"Linda, Tim loves helping our customers. Thanks for the review and your business!"
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Kenya Rowe

October 1, 2025

5  out of  5
rating by Kenya Rowe
"Very good customer service and amazing over all."
We responded:
"Kenya, thanks for the great feedback. We appreciate your business!"
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Shelley Helton

September 29, 2025

5  out of  5
rating by Shelley Helton
"Tim is the man quick service very helpful would recommend to everyone"
We responded:
"Shelly, we appreciate the feedback, we think Tim is awesome too!"
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Art Puls

August 3, 2025

5  out of  5
rating by Art Puls
"Tim took AMAZING care of us. When everything was done, our property, vehicle, and utv and trailer insurance is over a thousand dollars cheaper than JUST our property insurance was with our other carrier. HIGHLY RECOMMEND!!"
We responded:
"Art, We agree that Tim is awesome at taking care of customers. Thanks for your business!"
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Leslie Foster

August 1, 2025

5  out of  5
rating by Leslie Foster
"State Farm was great getting my vehicles insured and being a first time homeowner having insurance. Their prices was quoted drastically cheaper than other companies. Tim was wonderful helping me decide what kind of coverage I needed. Made the process very seamless."
We responded:
"Leslie, We are so glad to get your feedback and Tim loves taking good care of folks!"
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Allie Ward

July 14, 2025

5  out of  5
rating by Allie Ward
"Great customer service!!"
We responded:
"Thanks for the positive review!"
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Megan Doan

June 21, 2025

5  out of  5
rating by Megan Doan
"Tim was a great help! I am very happy with the service he provided. I just purchased my first car and he was able to help me get a great price and everything I wanted with my policy!"
We responded:
"People love the way Tim goes to work for them, providing great service. We appreciate your business and your feedback!"