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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Lee

January 16, 2025

5  out of  5
rating by Phyllis Lee
"Diane Jones is always so helpful. She’s is the example of what great customer service should entail. She’s a true professional, respectful and knows how to guide people with their needs. Thank you for your assistance Diane. Carol Mills."
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LeerayPerez

January 14, 2025

5  out of  5
rating by LeerayPerez
"I had State Farm insurance before . Came back after 10 years and went there no questions asked. Why ? Because they do a great job , treat you like VIP and price is great! Recommended to anyone who needs insurance!"
We responded:
"We are glad you are back. Our team loved taking care of our customers. Thank you for your review, we appreciate your business. "
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Anthony Jordan

January 9, 2025

5  out of  5
rating by Anthony Jordan
"Joy does amazing work"
We responded:
"Anthony, thank you for our for the great review. Joy believes being a good neighbor is taking care of the customer!"
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Tyler Gibson

December 30, 2024

5  out of  5
rating by Tyler Gibson
"I've Know Jeffery Brannum for a long time now and needless to say he done a great job when choosing his employees, Tim Hamilton has my up most respect, i own a plumbing business and speak with Tim at least 5 plus times a month For COI'S insurance policy updates etc., and he is always on time with every request i make within a very reasonable time frame, Tim thank you sir for all you do for me and helping me with my business it doesn't go unnoticed."
We responded:
"Tyler, thanks so much for the review. We really appreciate your business. Tim works hard for the customer!"
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Tina Collins

December 28, 2024

5  out of  5
rating by Tina Collins
"Friendly staff, they know me by name. They always take care of my needs and give me the best rates."
We responded:
"Tina, thanks so much for the review. You are a pleasure for us!"
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Courtney Stevens

December 27, 2024

5  out of  5
rating by Courtney Stevens
"Definitely recommend! Super helpful and friendly."
We responded:
"We appreciate the review and the business! Love having folks like you. "
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Brittany Craney-Garrison

December 23, 2024

5  out of  5
rating by Brittany Craney-Garrison
"Tim was very helpful in getting me the coverages I needed."
We responded:
"Tim is one of the best. Thank you for your feedback!"
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Junior Warren

December 20, 2024

5  out of  5
rating by Junior Warren
"Diane Jones was great , took care of everything and made it a smooth transaction . Thanks Diane"
We responded:
"JR, Thanks so much for the review. Diane loves putting years of experience to work for customers, making it easy for them to have a good experience!"
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Daniel Collins

December 19, 2024

5  out of  5
rating by Daniel Collins
"They guys are great at getting a good deal had a great experience"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks again. "
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Hannah Burkhart

December 12, 2024

5  out of  5
rating by Hannah Burkhart
"Great experience and wonderful rate. Definitely recommend!"
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Tina Gray

December 12, 2024

5  out of  5
rating by Tina Gray
"Heather and other employees are always very nice and courteous. She is ALWAYS willing to help with any situation I have. Thank you Heather!"
We responded:
"Thank you for your feedback and review. Heather and the others always try their best to take care of the customers. I appreciate you noticing. Thanks Again "
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Amy Merida

December 4, 2024

5  out of  5
rating by Amy Merida
"Excellent Service"
We responded:
"Amy thank you for the feedback. Our team loves taking care of our customers!"
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Jennifer Croley

October 9, 2024

5  out of  5
rating by Jennifer Croley
"I chose this agency because of their reasonable rates. Over the years, I have found their team to be very professional, kind, and helpful."
We responded:
"Jennifer thank you for the review. Our team is glad to serve you and will continue to work hard to earn your business. "
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Henry Mills

May 28, 2024

5  out of  5
rating by Henry Mills
"I have been with State Farm since i was 16 years old. Any time I have needed them, they have taken care of me. The staff is great, friendly, knowledgeable. I would highly recommend State Farm. Thanks State Farm."
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Derrick Sapp

May 17, 2024

5  out of  5
rating by Derrick Sapp
"Tim was awesome! Took care of everything over the phone and made the whole process really easy."
We responded:
"Glad to hear that Tim made it convenient. He is constantly doing all he can to please our customers "
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Elsie Smith

February 27, 2024

5  out of  5
rating by Elsie Smith
"Got my insurance today and they were so helpful. Talked to me about the coverage and made sure I was taken care of.... Highly recommend"
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Glenda Sizemore

February 14, 2024

5  out of  5
rating by Glenda Sizemore
"Friendly staff."
We responded:
"Our team truly enjoys helping folks! Thanks for the feedback!"
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Dustin Brock

February 12, 2024

5  out of  5
rating by Dustin Brock
"Spoke with Mr. Branum today and he provided an excellent customer service and walked me through different types of coverage to help me understand the different option. Switching from GEICO will save me 1200 a year between two cars, and that with more coverage through State Farm."
We responded:
"Our office loves trying to help folks! Thanks for the review!"
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Herb Sowders

December 27, 2023

5  out of  5
rating by Herb Sowders
"Great knowledgeable personal great service always ready to service a great christian people would and have shared them to others"
We responded:
"Our team enjoys helping our customers. We certainly appreciate your feedback. Thanks!"
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Jessica Hunt

November 17, 2023

5  out of  5
rating by Jessica Hunt
"My husband went into Sate Farm and worked with Tim Hamilton. He was very helpful with bundling up for most savings and explaining everything that gets covered. Would recommend everyone to stop here if they need help."
We responded:
"Tim is great at giving folks a clear explanation while offering them value and service! Thanks for the review "
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Jeffery Owens

September 15, 2023

5  out of  5
rating by Jeffery Owens
"I stopped in this week to inquire about getting a new auto insurance policy with state farm and good thing I did. Heather Matlock was able to assist me and get me a new policy and coverage quickly and effortlessly. Thanks!"
We responded:
"Jeffery, Heather does a great job helping folks with value based insurance coverage. Thanks for sharing your experience!"
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Rachel Monhollen

June 19, 2023

5  out of  5
rating by Rachel Monhollen
"Jeffrey and his staff are the best!! They always go above and beyond to help answer questions and make sure to find the best rates and coverage possible for our needs! Thanks for taking good care of us! Keep up the great work!!"
We responded:
"Thanks for the feedback. Taking care of great customers like you makes our job so rewarding!"
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Flo Brown

June 2, 2023

5  out of  5
rating by Flo Brown
"Diane Jones with State Farm has always been great and I have been their customers for approximately 20 years. She has the best service and is very knowledgeable. Thanks for all you do!"
We responded:
"We are proud of the way Diane takes care of our customers! Thanks for the feedback. "
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Judy Broughton

May 24, 2023

5  out of  5
rating by Judy Broughton
"They are always very pleasant and helpful. I have never called and left a message that they did not call me back."
We responded:
"We appreciate you and the feedback!"
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Kristi Burnett

May 24, 2023

5  out of  5
rating by Kristi Burnett
"Diane always takes care of my insurance needs, she is the best! Reasonable rates and friendly service!"
We responded:
"Diane loves taking care of folks! "