State Farm® Insurance Agent Jeffrey Branum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Croley
October 9, 2024
"I chose this agency because of their reasonable rates. Over the years, I have found their team to be very professional, kind, and helpful."
"Jennifer thank you for the review. Our team is glad to serve you and will continue to work hard to earn your business. "
Henry Mills
May 28, 2024
"I have been with State Farm since i was 16 years old. Any time I have needed them, they have taken care of me. The staff is great, friendly, knowledgeable. I would highly recommend State Farm. Thanks State Farm."
Derrick Sapp
May 17, 2024
"Tim was awesome! Took care of everything over the phone and made the whole process really easy."
Elsie Smith
February 27, 2024
"Got my insurance today and they were so helpful. Talked to me about the coverage and made sure I was taken care of.... Highly recommend"
Glenda Sizemore
February 14, 2024
"Friendly staff."
"Our team truly enjoys helping folks! Thanks for the feedback!"
Dustin Brock
February 12, 2024
"Spoke with Mr. Branum today and he provided an excellent customer service and walked me through different types of coverage to help me understand the different option. Switching from GEICO will save me 1200 a year between two cars, and that with more coverage through State Farm."
"Our office loves trying to help folks! Thanks for the review!"
Herb Sowders
December 27, 2023
"Great knowledgeable personal great service always ready to service a great christian people would and have shared them to others"
"Our team enjoys helping our customers. We certainly appreciate your feedback. Thanks!"
Jessica Hunt
November 17, 2023
"My husband went into Sate Farm and worked with Tim Hamilton. He was very helpful with bundling up for most savings and explaining everything that gets covered. Would recommend everyone to stop here if they need help."
"Tim is great at giving folks a clear explanation while offering them value and service! Thanks for the review "
Jeffery Owens
September 15, 2023
"I stopped in this week to inquire about getting a new auto insurance policy with state farm and good thing I did. Heather Matlock was able to assist me and get me a new policy and coverage quickly and effortlessly. Thanks!"
"Jeffery, Heather does a great job helping folks with value based insurance coverage. Thanks for sharing your experience!"
Rachel Monhollen
June 19, 2023
"Jeffrey and his staff are the best!! They always go above and beyond to help answer questions and make sure to find the best rates and coverage possible for our needs! Thanks for taking good care of us! Keep up the great work!!"
"Thanks for the feedback. Taking care of great customers like you makes our job so rewarding!"
Flo Brown
June 2, 2023
"Diane Jones with State Farm has always been great and I have been their customers for approximately 20 years. She has the best service and is very knowledgeable. Thanks for all you do!"
"We are proud of the way Diane takes care of our customers! Thanks for the feedback. "
Judy Broughton
May 24, 2023
"They are always very pleasant and helpful. I have never called and left a message that they did not call me back."
"We appreciate you and the feedback!"
Kristi Burnett
May 24, 2023
"Diane always takes care of my insurance needs, she is the best! Reasonable rates and friendly service!"
"Diane loves taking care of folks! "
Hannah Marion
May 24, 2023
"Best insurance company I have ever had, been with them the past 5+ years and my grandfather has been for the last 30 years. Heather matlock is always so helpful, she goes above and beyond for any of our insurance needs. She will help you any way she can great worker and person."
"Thanks for the feedback. Heather gives 100%"
Carol Lynn Mills
May 24, 2023
"State Farm insurance is by far the best insurance company I’ve come across. They have stellar rates, superior customer service and an over all welcoming attitude when visit the office. I have worked with Dianna Jones for my insurance coverages for many years. A great group of people to interact with, I highly recommend Jeffrey Branum State Farm!"
"We appreciate your business and the feedback. Diane is super!"
Ludina Collins
May 24, 2023
"Always makes us feel welcome when we come by and great prices & Dianna Jones is always so friendly and willing to help us in anyway.... Definitely the best insurance company"
"Diane loves helping customers like you!"
Michele Jeffrey
May 24, 2023
"I LOVE the people. They are all so nice and helpful!"
"We appreciate the kind word!"
stephanie Smith
May 24, 2023
"Terrific people to work with ! Heather Matlock is always helpful and very knowledgeable !"
"Heather is top shelf. Really enjoys helping people! Thanks for the feedback "
Crystal Jackson
May 24, 2023
"Awesome customer service! I’ve always had great experiences when dealing with Heather Matlock. She takes care of all of my insurance needs."
Kayla Lambert-Abner
May 24, 2023
"Heather at statefarm is always super helpful and takes care of any of our questions"
Brittney Elswick
May 24, 2023
"Heather Matlock at Jeffery Branum’s branch in Barbourville is fantastic! She is so patient and helpful any and every time I need something!"
"Heather is one of the best! Thanks for the feedback. "
Karen Williams
May 24, 2023
"I have been with Jeffery Branum and Diane Jones since September 2000, I highly recommend them,they are helpful ,kind and reasonable on their insurance. I have auto,renters and life insurance."
Tori Webb
May 24, 2023
"Heather Matlock is always so helpful and kind! I couldn’t ask for a better agent to help me with all of my insurance needs."
Jamie North
May 24, 2023
"Awesome staff and great rates! Diane is the best"
Jacqueline Pillay
May 24, 2023
"Dianna Jones has always been so helpful by helping me protect my home and family. She is very kind and friendly and always available to answer any questions."